Outages in cellular IoT are more than minor inconveniences, they take a significant toll on business operations and profitability. “Outages are the most painful to experience and one of the hardest problems to solve," says Mike Georgoff, Chief Business Officer at Hologram.
On our recent webinar, he shared insights on what causes outages, real-world financial and brand impacts, and crucially, how you can effectively mitigate or avoid downtime. Catch the recap below, or access the full webinar recording here. (Plus, don’t miss the sneak peek of Hologram’s Dual-Core SIM, a breakthrough solution designed to end outages for good.)
"IoT relies on a complex set of variables and elements, all of which need to go right consistently and regularly for an IoT device to perform as intended,” said Georgoff, kicking off the webinar.
Here’s a few of the most common issues that can go wrong:
Catastrophic outages are the most severe and disruptive, Georgoff says, often lasting several hours to days. “If something goes wrong with the mobile core infrastructure that prevents the device from attaching with or connecting to any networks, that means no connection is possible.” These outages can have complex root causes, and unfortunately, most major networks are prone to experience them multiple times a year.
Outages clearly disrupt operations – but their impact extends far beyond this, with financial losses, damage to your brand’s reputation, and even legal risks.
No one has the power to avoid catastrophic outages altogether, but there are several critical steps that can reduce the risk of more minor outages and the impact they have:
Hologram’s mission is to eliminate catastrophic outages, for good. “That’s why we built our Dual-Core SIMs,” says Georgoff, “offering two completely independent mobile core networks. So, if one network fails, our technology seamlessly switches you to a backup.”
Each Dual-Core SIM doubles your network resilience. When an outage happens, the SIM can automatically switch to a functioning provider – dramatically shortening downtime.
Hologram’s Global Dual-Core SIM provides two global roaming profiles. For US and Canada, Hologram’s Premium Dual-Core offers primary connectivity with Tier-1 carriers Verizon and TELUS, with a global backup option.
“We’re proud to say it’s the industry's first truly fail-safe connectivity solution,” says Georgoff.
Outages aren’t going away, but your approach to them can make a major difference in their impact. It's important to understand root causes, take steps to mitigate the fallout, and proactively ask your providers about outage protection, so you have the best possible partner at your side.
It’s time to outage-proof your business. To get early access to Hologram’s Global Dual-Core SIM, reach out to our sales team anytime at sales@hologram.io.