Custom coverage
Tier-1 native carriers
Direct integration with premier carriers
Network fallback
Automatically connect to a backup set of networks if your preferred Tier 1 native carrier is unavailable.
Custom network exclusions
Disallow devices from connecting to specific carriers
Pricing upon request
Fleet management
Hologram Dashboard
Enjoy robust searching and filtering, SIM activity history, data usage reports and exports, and user management via the Hologram Dashboard
Bulk actions up to 10K SIMs
Activate, pause, resume, rename, or tag up to 10k SIMs at a time
SIM tagging
Assign labels to SIMs for easy organization and management
SIM activity history
Review changes made to SIMs across your team and by Hologram
Fleet status overview
Easily monitor connectivity across your fleet
Flexible billing
Pay up front for data
Prepay for data with a credit card
Pay by invoice
Eligible customers have the option to pay for data at the end of each month
Data usage limits
Set the amount of data each SIM can use before it’s paused
Pay-per-MB
Pay only for the data you use – down to the byte
Monthly data plans
Pay for a set amount of data per device
Data pools
Share a set amount of data across multiple SIMs
Developer tools and security
REST API
Direct API access to automate or integrate Hologram with your own systems
Hologram private APN
Connect your device to the internet while securing it from unexpected inbound connections and other devices on the network
Pre-deployment testing
Access free test data to ensure devices work before deployment, with SIMs shipped directly to your manufacturing site
3 months, 100KB/device
12 months, 100KB/device
Secure device tunneling
Remotely communicate with devices over a secure connection that is managed by Hologram
Multi-factor authentication
Protect your account from unauthorized access by requiring two or more credentials to log in
Outbound SMS
Send a message from a device
$0.19/SMS (inbound free)
$0.19/SMS (inbound free)
$0.19/SMS (inbound free)
Support
Contact channels
How you can reach our team to get support
Webform & email
Webform & email
Webform, email, phone, & video
Support hours
When our support team is available
M-F 8 am-6 pm CT
M-F 8 am-6 pm CT
24/7 for P1 & P2
Implementation & onboarding
Preparing you to connect and manage your devices with Hologram
Help center & community
Email & chat
Live
Initial response times
The amount of time you can expect between request and reply
P1: < 2 business hours
P2: < 8 business hours
General: < 24 business hours
P1: < 1 business hour
P2: < 4 business hours
General: < 12 business hours
P1: < 30 minutes
P2: < 2 business hours
General: < 8 business hours
Help center
The place for documentation about how to use Hologram
Community forum
A place to connect with other Hologram users and share tips
Solutions engineering access
Work with an IoT expert to fine-tune your devices and connectivity
P1 & P2 issues
- Email only
- Solution engineer pool access
2 hours/month
- Named solution engineer
Live troubleshooting via video
Access an IoT expert to identify and resolve device and connectivity issues
Available for an additional fee
2 hours/month
Named escalation path
Designated Hologram team members to contact for critical questions
Root cause analysis reports
A review of an event, why it happened, and recommendations for next steps
Get connected, stay connected
Partner with a truly global IoT network of networks. With 470+ carriers in 200+ countries, you’ll have coverage where you need it most.
Compare coverage
Coverage is great. Billing is great. Hologram ticks all the boxes.
It felt like Hologram was the Stripe of SIM management.
Get started with Hologram today
- Talk to an IoT expert
- Receive a free SIM
- Customize your plan